Telecom Lead Europe: Vodafone Iceland has deployed the
latest version of Leap Billing from FTS, a provider of billing, customer care
and policy control solutions.
The implementation of the Leap Billing end-to-end billing
and customer care solution enables flexible charging and billing for Vodafone’s
entire line of business, including mobile, fixed and broadband services.
“We found Leap Billing to be one of the most
flexible, robust and cost-effective solutions available on the market. Thanks
to FTS’ Leap Billing we have increased the flexibility of our billing and have
also increased our ability to create new and innovative services,” said Ardis
Bjork Jonsdottir, Billing Manager Vodafone Iceland.
The billing solution from FTS helps operators to reduce
the time and cost of any change requests, allowing billing to rapidly adopt new
Using FTS’ solutions Vodafone Iceland’s back office is
able to act at the speed of marketing and with a much lower total cost of
“This latest implementation at Vodafone Iceland is a
further vote of confidence in FTS’ telecom billing solutions. Leap Billing
addresses the needs of convergent service providers such as Vodafone Iceland,
and supports them as they continue to offer innovative, cross-network services,”
said Yitzchak Feldman, FTS’ Vice President of Sales & Marketing.
Vodafone Iceland is a convergent communication service
provider, offering mobile, fixed, broadband internet and data services.
FTS’ Leap Billing software supports the operator’s charging, billing and
customer management needs, and is integrated with Vodafone Iceland’s Microsoft
Dynamics CRM system.
FTS claims its Leap Billing solution realizes substantial
reductions in OPEX and CAPEX while increasing customer satisfaction and retention.
Israel telecom operator TelZar 019 deploys FTS convergent
billing and customer care solution
Recently, TelZar 019, a provider of international calling
services in Israel deployed FTS’ Leap Billing solution. TelZar 019 offers
prepaid and postpaid communications services to a growing number of customers.