ClearCaptions Unveils Telephone Captioning Service to Assist People with Hearing Loss

Purple Communications, a provider of telephone relay services, announced the launch of ClearCaptions, its new line of business for the more than 31 million Americans who have hearing loss.

The ClearCaptions service displays live, near-real-time captions of telephone calls on Web browsers or through a dedicated application on the iPhone, iPad, or iPod touch.

The need for ClearCaptions is significant, unmet, and growing,” said Dan Luis, CEO of Purple and its ClearCaptions line of business.

With the first baby boomers reaching age 65 this year, the population of older Americans is expected to rise sharply over the next 20 years. The number of Americans with age-related hearing loss and who find using the phone increasingly frustrating is growing just as rapidly. For this population, and for everyone with hearing loss, ClearCaptions makes it much easier to effectively use the phone,” Luis added.

Clearcaptions is easy to set up and works on equipment most people already have: a telephone and an Internet-connected computer. Users don’t need special equipment, and Federal Communications Commission (FCC) rules allow ClearCaptions to offer this service to qualified users for free.

In my 30 years as a practicing audiologist, frustration with the phone is easily the biggest complaint from my patients who are beginning to experience hearing loss,” said Deborah Price, doctor of Audiology, founder of Hearing Professional Center, and the Chair of the Audiology Foundation of America.

ClearCaptions will undoubtedly make an impact on the lives of anyone who struggles to use the phone due to hearing loss. It’s easy to be supportive of a free service that addresses such an important part of my patients’ communication,” Price added.

ClearCaptions is a free service that displays near-real-time captions of telephone calls via web browsers or on a dedicated application installed on iOS devices.

By Team

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