NCR and PayPal partner to accelerate mobile-enhanced consumer shopping and payments

Telecom Lead India: NCR Corporation signed an agreement with PayPal to integrate NCR’s innovative mobile solutions for hospitality and retail with PayPal’s leading digital payment technology.

The partnership helps restaurants and retailers offer a rich mobile and digital payment experience when buying the goods and services they want.

“As a global technology leader across multiple industries, NCR is committed to partner with organizations that seek to maximize the adoption of digital wallets and mobile payments to help our customers provide more choice, greater control, and increased flexibility for their consumers,” said Jaivinder Gill, managing director, NCR India.

“Combining NCR’s broad hospitality and retail footprint with PayPal’s global customer base enables restaurants and retailers to redesign the consumer experience with mobile-enhanced shopping and payments while materially improving business processes and creating seamless consumer experiences across touch points, locations, and channels,” Gill added.

Like any other sector, technology can transform retail sector too. According to the National Restaurant Association’s 2013 Restaurant Industry Forecast, restaurant guests are seeking more and better tableside technology. The report identified tableside ordering system, mobile payment options and smartphone apps for viewing menus, ordering or making reservations as some of the most desirable technologies.

A recent global survey from NCR conforms to this finding. The survey found that 52 percent of consumers want the option of using mobile technology to scan and pay for items while shopping, yet only 12 percent of retailers currently provide this for customers. Together, NCR and PayPal will enable restaurants and retailers to seamlessly integrate their point-of-sale (POS) technology with the consumer’s digital wallet.

“Consumers and retailers want choice when it comes to purchasing and making payments as the lines between shopping online and in-the-store are rapidly disappearing,” said Don Kingsborough, PayPal’s vice president of Retail and Prepaid.

“We couldn’t be more excited about working with NCR to combine their innovative software and hardware solutions with our industry-leading digital payment technology. PayPal is at the forefront of digital and mobile payments, constantly striving to remove friction for merchants and consumers to deliver a better shopping experience.”

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