Smith Micro powers Sprint Voicemail-to-Text offering in Spanish

Telecom service provider Sprint has launched Voicemail-to-Text offering with Spanish transcriptions in association with Smith Micro Software’s CommSuite platform.

The Sprint initiative allows subscribers to read Spanish voicemail messages as text within the Sprint Visual Voicemail inbox.

This was possible after Smith Micro Software’s CommSuite platform adding Spanish transcriptions in its Voicemail-to-Text service.

Sprint’s Voicemail-to-Text service is available on Android smartphones as well as a range of Windows 8 mobile phones.


CommSuite platform for voice and messaging services allows wireless operators to offer alternatives to over-the-top (OTT) applications.

The English Voicemail-to-Text service has been deployed on the Sprint network since 2010, and now Sprint subscribers can receive messages transcribed into Spanish or English based on the language spoken by the caller. Using this service, subscribers can read and reply to voicemail messages at a concert, in a meeting, at the movies, or anywhere listening is inconvenient.

“Our Voicemail-to-Text offering has been popular with our subscribers, and we wanted to provide our Spanish-speaking customers a simpler, more flexible way to manage voicemail to better meet all mobile lifestyle needs,” said Kymber Umana, Hispanic Marketing Manager, Sprint.

Smith Micro has built in flexible purchase options that drive adoption, and its CommSuite platform allows multiple monetization methods, such as inline advertising, rich content purchases, and more, the company said.

Vinay Chandra, senior director of Product Management at Smith Micro, said: “Sprint has shown clear leadership in turning legacy voicemail into a modern and profitable premium messaging service. The new Spanish transcription feature will appeal to an even broader user base.”