As per the new BSS agreement announced today, Amdocs will take care managing, maintaining, configuring, testing and training across multiple Telefonica Argentina BSS systems, including interfaces to applications from third-party vendors.
“The BSS deal will enable us to further simplify processes and systems so that we can deliver on our transformation goal of providing a consistent, advanced and simple customer experience across all channels – whether self-service or agent assisted, via the Web, call center or retail store,” said Horacio Goldenberg, chief information officer at Telefonica Argentina.