Israel telecom operator TelZar 019 deploys FTS convergent billing and customer care solution

 

By
Telecom Lead Team:
FTS, a provider of billing, customer care
and policy control solutions for communications and content service providers,
has deployed its Leap Billing, a billing and customer care solution at TelZar
019, a provider of international calling services in Israel.

 

TelZar
019 offers prepaid and postpaid communications services to a growing number of
customers.

 

“We
selected FTS because Leap Billing will open up TelZar to new possible services
and increased flexibility. In addition to the new services we are able to
rapidly introduce, resulting in new revenue opportunities, it will also enable
us to improve our subscriber-facing activities. FTS is committed to providing
us with the best possible telecom billing system and we’re looking forward to
continued growth with FTS,” said Azarya Sela, managing director at TelZar
019.

 

Leap
Billing provides 019 with the ability to manage the relationships with its
dealers and resellers through the Reseller Management module. Leap Billing’s
customer management solution enables 019 to offer its subscribers a single
point of contact for all their queries, according to a press release.

 

“Our
Leap Billing solution enables 019 to build pricing rules and marketing plans
which take into account each and every customer’s usage patterns and the
richness of the choices they make,” said Nir Asulin, CEO, FTS FTS.

 

Leap
Billing is a flexible, convergent billing, customer care and online charging
solution that realizes substantial reductions in OPEX and CAPEX while
increasing customer satisfaction and retention.

 

Based
on FTS’ business-control technology, the solution captures events delivered
over single or multiple network technologies in real-time and responds to them
based on a preconfigured set of business policies or actions. This flexibility
and ease of use enables the service providers’ billing to become a business enabler
for offering new marketing plans or services, with a rapid time-to-market.

 

Recently,
Mobitel Nigeria deployed its FTS express solution to provide a telecom billing
platform that can support Mobitel as it grows its customer base.

 

Mobitel Nigeria deploys FTS express solution


Mobitel is a wireless and wireline communication services
provider, which has the goal of becoming Africa’s most successful 4G network. The
company offers a comprehensive range of services by using cutting-edge
technologies and providing the platform of choice for seamlessly integrating
the tools for a modern lifestyle. FTS express enables Mobitel to quickly
introduce new services to its customer base.

 

The implementation process was managed by a global
provider of turnkey next-generation networks solutions which acted as the
systems integrator for the project.  The FTS team worked in conjunction
with Mobitel and the systems integrator to ensure that the deployment of the
solution was quick, simple and efficient.

 

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