Cisco to make India hub for global hardware export

Cisco India President Dinesh Malkani
Networking giant Cisco said it plans to make India a global export hub for its products, after recently having started manufacturing access points and routers at a facility in Pune, PTI reports.

In March, the global networking giant unveiled its first Made in India router — which will cost less than $1,500 — for small and medium businesses (SMBs).

Cisco, which is focused on making a big foray into Cloud, Internet of Things (IoT) and cyber security, recently launched its manufacturing operations in Pune and announced it would build Nagpur as Smart City with its Next-Gen solutions.

There are nearly 23 billion connected devices and the number is expected to double to over 50 billion by 2020 and Cisco is prepared to help governments and enterprises achieve this goal.

Cisco in IT deal with retail chain Shoppers Stop

Cisco announced its IT deal with retail chain Shoppers Stop to implement Cisco wireless solution across 80 Shoppers Stop stores in India. With the Cisco solution, Shoppers Stop has also deployed guest Wi-Fi at its stores.

“We are excited to collaborate with Shoppers Stop as they digitally transform their business, deliver hyper-relevant customer experiences and enhance workforce efficiency to emerge as the retailers of the future,” said Dinesh Malkani, president, Cisco India and SAARC.

With the wireless solution, Shoppers Stop will get a single-view dashboard of connected customers, insights into customer behaviour analytics, traffic flow and dwell time analytics, location-based services and analytics for effective in-store marketing and in-store tracking.

In select stores, Shoppers Stop is piloting the Cisco Connected Mobile Experience (CMX) capabilities integrated with Cisco wireless solution for enhanced, personalised experiences for shoppers.

“Cisco Mobility Solution will help us enhance customer experience, gather insights into our customer preferences and optimize our resources to offer enhanced personalized experiences to customers who shop at our stores,” said Anil Shankar, customer care associate and vice president – IT, Shoppers Stop.