CSG today announced the appointment of Sudhansu Panigrahi as vice president and center head of the company’s India location.
“Sudhansu’s expertise and ability to strategize and optimize operations, equips him to impact CSG’s growth initiatives through building strong, trusted relationships with key stakeholders and international teams,” Christine Mellon, chief human resources officer, CSG.
Sudhansu comes to CSG from UST Global, a digital technology services company where he spent six years as the center head for the Bangalore and Hyderabad delivery locations. He provided strategy and direction across operations, customer satisfaction, branding, and associate engagement initiatives growing the Bangalore center from 500 employees to more than 5,000.
Prior to joining UST Global, Sudhansu held leadership roles at Ness Technology, iSOFT, and Headstrong in Bangalore with a preceding 14 years spent in the United States working at Discover Card and CVS Caremark before returning to India in 2007.