CSG announced the acquisition of DGIT Systems, a provider of configure, price and quote (CPQ) and order management solutions for the telecoms industry.
Melbourne, Australia-based DGIT operates globally with approximately 70 service provider customers in 18 countries.
“CSG’s acquisition of DGIT Systems uniquely positions us to help CSPs win in their quest to deliver next-gen, 5G digital offerings that will excite both consumers and enterprises,” said Ken Kennedy, COO and president of revenue management and digital monetization, CSG.
The combined CSG and DGIT solution provides a TM Forum Conformance Certified, modern, open and decoupled architecture that provides the flexibility for CSPs to innovate and implement new digital services.
“As the market places greater focus on B2B and B2B2x service models, CPQ and order management solutions can greatly reduce provisioning and billing errors, which are two of the leading causes of customer dissatisfaction for communications service providers,” said Karl Whitelock, IDC research vice president, communications service provider operations and monetization.
“DGIT’s partnership with CSG highlights the value of our combined portfolio to the communications market,” said Greg Tilton, founder and CEO, DGIT.