Ericsson consolidates MobiFone network operations centers in Vietnam


By Telecom Lead Team: Mobile operator MobiFone has
selected Ericsson to consolidate its six regional network operations centers
(RNOC) in Vietnam into one centralized NOC in Hanoi.


Ericsson will, through its consulting and systems
integration expertise, consolidate MobiFone’s network operations organization
and implement a unified network management system.


Vietnam has some 140 million mobile subscriptions in a
market of 90 million people.


“Partnering with Ericsson in this NOC consolidation
project is another step in our effort to further enhance our network
performance and maintain our position based on a superior quality of offering
in the market. With this project, and the implementation of the unified Network
Management system, we will ensure that we have both an efficient organization
and the right technical setup to introduce new services to our customers,”
said Le Ngoc Minh, chairman of MobiFone.


MobiFone has a market share of 32 percent. MobiFone has
30 million subscribers in Vietnam and six NOCs in Hanoi, Ho Chi Minh, Danang,
Can Tho, Hai Phong and Dong Nai.


“The number of mobile subscriptions in Vietnam has
increased dramatically in recent years, and today mobile phone penetration is
higher than 150 percent. In this environment, network quality and the ability
to introduce new services and terminals are essential factors to attract and
retain customers. Through the consolidation of the Network Operations Centers
and the implementation of the unified Network Management System, we are
supporting MobiFone’s efforts to further improve its position in the
market,” said Jan Wassenius, head of Ericsson Vietnam.


The agreement enables Ericsson to offer an integrated and
unified Network Management System combined with operational consultancy
services. Components included in the unified Network Management System include,
among others: fault management – identifying and locating faults in the
network; performance management – measuring the performance of various network
components; trouble ticketing – management of problems/faults associated with
specific network resources; configuration management – managing the setup of
devices on the network.

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