Telecom Lead America: GENBAND, a developer of IP
infrastructure and application solutions, has launched a unified
messaging platform called the A2 Intelligent Messaging Manager (IMM).
The platform offers a suite of advanced, integrated voice
and messaging applications.
The company claims that the A2 IMM empowers service
providers and enterprises to deploy a range of carrier-grade, fully integrated
unified messaging services such as voicemail, voicemail-to-text, video mail,
visual messaging, fax messaging and automated attendant services.
Unifying any content to any endpoint, the A2 IMM simplifies
the way users access and view multiple message types such as email, voicemail,
video mail and fax messaging, with full synchronization across all their
devices,” said B.G. Kumar, president of GENBAND’s Multimedia Business Unit.
The A2 IMM offers advanced, feature-rich messaging solutions
that create new revenue streams and a superior user experience that greatly
improves the productivity and efficiency of business.
Using integrated speech-to-text capabilities of the A2, the
company said that voicemail messages are transcribed and can be viewed and
managed as email, allowing users to easily search, index, read, forward and
print voice messages.
Furthermore, the Automated Attendant service allows service
providers and enterprises to easily administer incoming call routing via
Web-based provisioning and routing options such as Dial by Extension, Dial by
Department, Dial by Name, External Routing, Time of Day Routing, General
Delivery Mailbox and Live Operator.
The A2 IMM represents a strategic leap forward for GENBAND,
as it raises the bar for functionality service providers can offer to their
customers, giving these subscribers the ability to manage all their
communications from a single, user-friendly interface. We are pleased to see
these types of investments in VAS and believe they can spur even more
innovation by industry leaders,” said Ronald Gruia, principal analyst for Frost
& Sullivan’s ICT Practice.
GENBAND unveils end-to-end RCS-e solution with interconnect
Recently, GENBAND introduced its GENBAND Rich Communications
Suite-enhanced (RCS-e) solution powered by the A2 Communications
Application Server and S3 Session Border Controller (SBC).