Nokia announced that Telefonica affiliate, Movistar Colombia, has deployed Nokia’s Digital Operations software to modernize its Operations Support Systems (OSS) to facilitate the provisioning of mobile and fixed services for all subscriber products.
Through near-zero touch automation, Digital Operations software will enable Movistar Colombia to complete more than 43 million tasks on a monthly basis, optimizing its processes and providing a better experience to its users through multiple channels.

Movistar has deployed Nokia’s Digital Operation’s software in Latin American markets such as Chile, Argentina, Colombia and Peru.

The activation and provisioning of Nokia’s Digital Operations software provides Movistar Colombia with a catalog-based compliance solution executed through an open API. This eliminates silo-based network management and allows agile product launches by simplifying workflows, harmonizing and optimizing Movistar’s platforms and processes, ultimately reducing costs and implementation time.

Nokia’s solution is supporting Movistar Colombia’s voice, mobile data, value-added and over-the-top services for 3G and 4G, as well as portability requests and VoLTE provisioning for the operator’s 19 million mobile subscriber and 3 million fixed subscribers and TV users.

Nokia is one of the leading service orchestration and fulfillment system providers, with over 110 communication service providers worldwide relying on Nokia’s catalog-driven fulfillment solution.

Roberto Puche, CIO, Movistar Colombia, said: “Nokia’s Digital Operations solution unlocks key time savings that will allow us to deploy multiple solutions from various vendors and open the door to new revenue-generating services more rapidly than before with the automation and servicing requirements that are critical to meeting our customers’ needs.”

Francisco Javier Bertran, digital transformation director of Movistar Colombia, said: “Nokia is a strategic partner for Movistar’s digital transformation process, allowing a convergent and profitable provision of services, which facilitates reaching the market in an agile and timely manner with services for both fixed and mobile clients.”

“By modernizing its OSS with Nokia Software solutions, Movistar Colombia is better equipped to deliver new customer-centric products and services and to manage these with extreme automation,” Bhaskar Gorti, president of Nokia Software and Nokia Chief Digital Officer, said.