CSG announced an extension to its deal with MTN South Africa, the largest mobile network operator in Africa.
CSG will be migrating MTN’s enterprise and consumer customers to end-state systems architecture that will drive future growth and enable delivery of innovative products and services.
“MTN is at the forefront of a technological revolution, driving innovation that is reshaping the mobile experiences in South Africa,” said James Kirby, head of CSG’s EMEA business.
CSG has already streamlined MTN’s processes from back-office billing to its retail store, helping them meet the demands of digital customer while evolving and enhancing their customer experience.
CSG provides MTN with the agility to monetize and manage communication services, resulting in expanded products and services to users and partners.
“Investment in advanced technology is critical to MTN delivering a superior customer experience, while providing the agility needed to foster growth and innovation in today’s digital economy,” said Phinda Ncala, Executive: Information Technology, MTN South Africa.