Nokia launches AVA Customer and Mobile Network Insights

Nokia has launched AVA Customer and Mobile Network Insights, an analytics software solution for communication service providers (CSPs) for the collection and analysis of 5G network data.
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The AI and machine learning tools support automated decision making based on correlated reports generated from data across 5G networks.

AVA Customer and Mobile Network Insights is built on Nokia’s AVA Open Analytics Framework, a data mesh architecture that facilitates creation of data products that can be exposed via open Application Programming Interfaces (APIs) for improved collaboration and co-creation with CSPs and their partners.

Nokia is rated #1 in Data, AI and Development platforms (Analysys Mason, 2022), #1 in AI Operations (Appledore Consulting, 2022) as well as the recipient of evidence-based awards for AI innovation from TM Forum.

Roz Roseboro, Principal Analyst of Omdia, said: “AI and analytics can solve the challenge of fragmented data scattered across CSP networks. Nokia AVA provides a unified language to facilitate collaboration between network operations, engineering and customer care teams. Actionable insights enable CSPs to optimize network performance and customer experience.”

“AVA Customer and Mobile Network Insights gives CSPs the type of deep intelligence they require to ensure they are getting the most out of their networks and meeting their customer needs,” Hamdy Farid, Senior Vice President, Business Applications at Nokia, said.