Nokia Siemens Networks announced the start of operations for its Global Network Operations Center (GNOC) in Sao Paulo, Brazil.
NII Holdings, which operates under the NEXTEL brand in Latin America, is the first operator to use the GNOC to centralize its network operations.
Nokia Siemens Networks currently manages operations for NII’s multi-vendor networks across five countries: Argentina, Brazil, Chile, Mexico and Peru. The GNOC will allow Nokia Siemens Networks to consolidate network operation activities across the five countries, providing economies of scale and improving network efficiency.
Other operators in the region are expected to be able to benefit from the GNOC and its remote service delivery model. The center has the potential to serve as a near shore” location for operators in the Americas time zone. The 16,000 square feet facility will initially have150 expert technicians with the capacity to host up to 300.
This new facility now joins our group of GNOC’s globally, providing increased efficiency in network operations for operators in Latin America and worldwide,” said Armando Almeida, head of Global Services at Nokia Siemens Networks.
Latin America and Brazil in particular are growth markets. NII is our GNOC’s first customer in the region, and we will leverage its scale, automated tools and processes to drive speed, quality and efficiency in the operator’s network,” Almeida added.
Sao Paulo was chosen for this facility as it is ideally situated in a region with several potential customers that have a strong presence in the Brazilian market. The Brazil market accounts for about 40 percent of the Latin American telecommunications market. In addition, the large pool of experienced, skilled and multilingual technicians available in the region makes the city a desirable and strategic choice.
As the first beneficiary of Nokia Siemens Networks’ Latin American GNOC, NII will be able to increase operational flexibility, improve cost efficiencies and service quality for our high value customers in Latin America,” said Alan Strauss, executive vice president and chief technology officer of NII Holdings.
The continuation of this partnership with Nokia Siemens Networks will not only allow us to continue serving our customers in Latin America, but strengthen our focus of delivering differentiated wireless services in the region,” Strauss added.
In addition to supporting NII‘s iDEN and 3G technologies, the facility will support, transport, IP network and data/Value Added Services (VAS), all from multiple vendors. The migration and centralization of network operations across all five countries will be completed in Q3 2011.
By TelecomLead.com Team