Ooredoo has selected Ericsson for deploying its Business Support Systems (BSS) solutions across several operating companies.
Ooredoo will achieve new capabilities across its business operations in the customer, product, revenue and service management domains. The solutions will serve any type of customer or partner, network technology or chargeable event.
Ericsson BSS solutions will help Ooredoo to drive innovation and boost customer satisfaction through shortened time-to-market, more flexibility and increased efficiency.
Ericsson’s Digital Monetization Platform is a convergent charging and billing solution to monetize all network technologies (including 5G), all business models and all customer types. It is designed to meet communications service providers’ demand for cost efficient operations, management, and deployment.
Ericsson Digital Monetization Platform will drive Ooredoo’s digital transformation by enabling convergence, providing cost efficiency and minimizing time-to-market for new Ooredoo customer offerings, as well as promoting innovation.
Indonesia’s Indosat Ooredoo is the first of the Ooredoo operating companies to transform its full BSS stack with Ericsson DMP. Ooredoo Tunisia, Ooredoo Kuwait and Ooredoo Oman have recently selected Ericsson Charging to improve their customer digital experiences.