Sinch, a supplier of software for mobile operators, has won a deal from Valor Agregado Digital (VADS) to provide real-time charging capabilities for MVNO projects in Mexico.
Sinch’s platform will be integrated into Red Compartida shared 4G-LTE network in Mexico. Sinch’s first deployment on the network will serve customers on Exis Telecom, VADSA’s digital MVNO.
VADSA will use components of Sinch’s charging platform — which are virtualized and are configured as 4G ready — to facilitate charging for international voice roaming.
Sinch’s charging component for voice services will control inputs for real-time charging of roaming voice traffic and coordinate the pre, post, and in-call audio announcements to subscribers when traveling outside Mexico.
The charging components also play an important role in securing revenue assurance for the MVNO and will contribute to enhanced customer satisfaction for voice services when roaming.
Part of Sinch’s Policy and Charging Control (PCC) portfolio also includes an Online Charging System, and PCRF.
“VADSA aims to serve a modern subscriber that expects a real-time customer experience without being overcharged for it,” says Natalia Saenz, president of VADSA.
“Presenting up-to-date and relevant information to subscribers at the right time is an important part of our customer experience objectives, and Sinch’s charging component for our roaming voice services will help us achieve that.”
“Innovative telcos like VADSA taking advantage of our Policy and Charging Control portfolio. With its pioneering Red Compartida network, Mexico provides a new market opportunity for Sinch to help virtual operators provide additional choices to consumers seeking more tailored mobile services,” Rolando Jimenez, head of Operator Sales in Americas, said.
Sinch Charging technology now serves more than two million MVNO/Operator 2nd brand customers in Latin America. Exis Telecom is expected to launch in the fourth quarter of 2020.