STC selects Ericsson as managed services provider

Saudi Telecom Company (STC) has selected Ericsson as its managed services provider in Saudi Arabia.
STC Jawwy brandEricsson said it will deploy Ericsson Operations Engine to strengthen STC’s mobile network operations with the latest technology solutions to transform operations to a predictive and proactive automated operation.

Ericsson will deploy its latest Artificial Intelligence (AI) powered software suite and machine learning tools and capabilities to provide an automated end-to-end managed operations service. The Ericsson Operation Engine will support activities in Network Operation, IT Operations and Field Support and Maintenance for STC’s networks, covering technology domains from the core to access, including 5G.

The suite will further empower STC to maintain its network quality at the highest level and deliver the best user experiences via transition towards a data-driven and proactive identification of network and performance issues.

“This partnership with Ericsson will strengthen stc’s operational capabilities to improve our people’s quality of life and contributing to the economic and social development of Saudi Arabia in line with Saudi Vision 2030,” Bader Abdullah Allhieb, operations vice president at STC, said.