Telefonica taps Unisys to provide voicemail services in Germany

Unisys Corporation announced that Telefonica has expanded its partnership with Unisys in Europe to provide voicemail services to Telefonica customers in Germany.
O2 GermanyUnisys communications solutions support more than 200 million mobile subscribers around the world.

Unisys will deliver voicemail capabilities, including visual voicemail, a visual interface that improves user experience by providing key message details, such as the contact details of the sender, the time and date it was recorded and the message duration.

The voicemail solution will pave the way for new capabilities for Telefonica Deutschland’s customers regarding modern voicemail messaging.

Heiko Hofmann, head of Network Services at Telefonica Deutschland, said: “This solution will help us to increase customer satisfaction, through the simplification of the management of voicemail services and the IT environment that supports them.”

The voicemail solution is based on Unisys’ Voicemail Solutions (VMS) software and Dell EMC PowerEdge servers and Unity All flash disk arrays – as part of the companies’ strategic partnership, while the whole data processing will be handled via Telefonica’s infrastructure in Germany.