Telenor Norway has signed an IT deal with Accenture. The IT collaboration agreement with Accenture is to manage the development and maintenance of IT systems within the mobile value chain.
The collaboration will help improve services for Telenor’s customers and ensure faster introduction of new offers and products to the market.
As part of the IT deal, Accenture will be responsible for managing some of Telenor Norway’s IT systems, including its web solutions, and systems related to sales, orders, and billing.
“Telenor is an engine within the development of telecommunications services in Norway and abroad. Accenture will help increase our expertise while providing us with great flexibility and extra capacity to resolve major tasks in the future,” said Berit Svendsen, CEO, Telenor Norway.
Telenor is in the middle of a technology shift that requires large IT investments and changes to its work processes. Accenture is expected to assist the telecom giant in the IT transformation.
As part of the agreement approximately 120 Telenor employees who currently work with relevant IT systems will be transferred to Accenture by December 1, 2013. Telenor Norway’s IT department will consist of around 300 employees after the transfer.
“Helping clients achieve their broader business transformation goals through IT and other services is an important area of focus for Accenture. The agreement with Telenor — a dynamic and global communications company – gives us an opportunity to work closely with them through an exciting period of change,” said Roy Gronli, country managing director, Accenture Norway.