Bharti Airtel has extended the pre-paid validity for over 80 million customers till April 17, 2020.
All these customers will continue to get incoming calls on their Airtel mobile numbers even after completing the validity of their plan.
Airtel will also credit an additional Rs 10 of talk time in the pre-paid accounts of all these 80 million customers to enable them to make calls or send SMS.
Telecom regulator TRAI on Sunday asked Indian mobile operators to extend the validity period of prepaid users to ensure that mobile phone subscribers get voice and data services during the 21-day nationwide lockdown.
These 80 million customers effectively cover all under-privileged households on the Airtel Network. These special measures will benefit migrant workers and daily wage earners who may have been impacted due to the nationwide lockdown to combat COVID-19.
All other customers on Airtel’s network are already recharging their accounts using online platforms.