Bharti Airtel announced the launch of Airtel Thanks app in Indian languages – Hindi, Telugu, Bengali, Marathi, Tamil, Gujarati, Malayalam and Punjabi.
Airtel pre-paid mobile customers can access Airtel Thanks app in multiple Indian languages. The feature is live on Android and will be available on iOS shortly.
Airtel said Thanks app has been designed and built by the in-house engineering team of Airtel.
Airtel will add support for several other Indian regional languages, including Kannadda, Assamese and Odia in the coming weeks.
Airtel’s chief product officer Adarsh Nair said close to 35 percent of Airtel Thanks app users come from Tier 2/3 towns and rural markets. Airtel Thanks app’s vernacular support will enable customers to access Airtel’s digital services.
The app allows Airtel smartphone customers to access Digital Self Care – make recharges, bill payments, checking real time data usage/balance details. Smartphone customers can also log service related issues through the app in a few clicks. The mobile app also offers access to digital payments and financial services along with preview of Airtel’s digital entertainment library.