The largest telecom operator claims that mobile consumers in Bihar have appreciated the e-solution and started taking SIM based on Aadhar e-KYC. Airtel has become the first telecom network operator to offer E-KYC solution in Bihar.
Bharti Airtel in a statement issued on Tuesday said that the solution will facilitate instant activation of Airtel mobile connection in Bihar and Jharkhand and enhance customer experience. The digital verification, which is secure, will also eliminate paperwork and benefit the environment.
“Aadhaar based e-KYC for a mobile connection is a milestone for the telecom industry and will enhance customer experience through faster onboarding. Customer’s sim will now be activated in few minutes. The solution also complements the Government’s Digital India vision and will add to Airtel’s green initiatives,” said Bharath Uppiliappan, CEO (Bihar and Jharkhand) at Airtel.
Under the Aadhaar based instant verification process, customers purchasing a new Airtel prepaid / postpaid mobile connection need to submit / verify their Biometrics (iris scan / fingerprints) at the Point of Sale.
Airtel retail shops can instantly match the UIDAI database. After the validation, Airtel will activate the SIM in the name of the customer. The process is fully secure and the retailer / representative at the point of sale will also be registered under Aadhaar.