AT&T introduces new Cloud-based Unified Communications services

Telecom Lead Team:
Mobile major AT&T announced new Unified Communications
services for businesses of all sizes as a simple, reliable, carrier-grade


Unified Communications Services helps organizations control costs and eliminate
unpredictable expenditures.

UC Services gives customers the ability to unify their communications,
conveniently delivered over the highly-secure and reliable AT&T


As with
AT&T’s other cloud solutions, which are embedded directly into the AT&T
managed network, AT&T UC Services is accessible from almost any device,
enabling employees to collaborate and communicate in real-time regardless of


It is
designed to meet the needs of today’s mobile workers by:

Providing the ability to work virtually anytime, anywhere, on virtually any
device including seamlessly transferring sessions between PC and
compatible mobile devices

*         Facilitating
the capability to transition from one communication method to another – for
example, seamlessly switching from an IM chat to a phone call to a web or video

reachability by displaying rich presence indicators of an individual’s status
and allowing a single number to call multiple devices, AT&T UC Services is
comprised of two major components:  AT&T Unified Communications
Central (UC Central) and AT&T Unified Communications Voice (UC

AT&T UC Central integrates multiple
communications and collaboration tools such as IM/chat, email, VoIP calling,
web/audio and video conferencing, voicemail, unified messaging and mobility
with presence, behind a single user interface designed for both PC and mobile

AT&T UC Voice provides high quality IP Telephony (IPT) from
the AT&T cloud and can be used both as a stand-alone service or
integrated with AT&T UC Central.  There is no need to buy new PBXs and
software licenses, or renew maintenance contracts.  AT&T UC Voice
leverages the Cisco Hosted Collaboration Solution (HCS) platform as the core of
this service.


AT&T Unified Communications Services individuals have full access to all of
their communications tools at the tips of their fingers. Not only can this
service leverage an organization’s existing investments to improve business
collaboration, it also provides an easy transition from where a customer is today
to where they want to be tomorrow without incurring significant capital
expenses. AT&T is breaking new ground by providing customers with simple,
affordable access to carrier-grade UC functionality,” said Shawn
Conroy, vice president of Voice, Collaboration and Unified
Communications Services, AT&T Business Solutions.


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