AT&T smartphone customers more likely to be satisfied with their devices : Nielsen

 

More smartphone customers choose AT&T. Across the US,
AT&T smartphone owners are more satisfied with their handsets than similar
subscribers of other major wireless carriers, according to Nielsen.

 

“Our data shows that as of the second quarter this
year, about half of our postpaid customers had smartphones more than any other
wireless provider and this trend shows no signs of slowing down,” said
David Christopher, chief marketing officer, AT&T Mobility and Consumer
Markets.

 

“Nielsen’s results reinforce that our customers have
the highest device satisfaction compared to all carriers. Whether a customer is
upgrading to a new model or selecting their very first, they can depend on us
for a superior smartphone experience,” Christopher added.

 

AT&T has introduced 10 Android
smartphones and two new Android tablets, including the first smartphone with a
4.5-inch display and dual-core processor, with more planned in 2011.

 

AT&T’s wireless customers enjoy a robust selection of
world phones and discounted data, messaging and voice packages, along with the
broadest global coverage of any U.S. wireless provider. With voice service in
more than 220 countries, AT&T customers can travel around the globe and
make and receive calls on the same wireless number they use at home.  

 

AT&T also offers data roaming service (email, web
browsing) in more than 205 countries, including 3G in more than 145, including
Japan and South Korea. In fact, AT&T has more than twice as many smartphone
customers using phones that enable calls outside the U.S. than other major
wireless carriers.

 

The ability to talk and surf at the same time on a
smartphone is one of the key advantages of the AT&T mobile broadband
network, providing customers the convenience of simultaneously talking with
friends and family while checking Facebook or looking for directions to a
restaurant.

 

AT&T already recognized by leading industry analyst
firm Frost & Sullivan with the 2011 North American Product Line Strategy Award
in the Mobile Network Market, stating, “AT&T’s wireless network
strategy will undoubtedly benefit its customers, who will have access to faster
speeds, even when outside an LTE coverage area.”  

American Express and AT&T recently announced that
they have formed a strategic alliance
to deliver simple technology tips and insights online and to provide special offers
and promotions for small businesses, a key segment in driving U.S. economic
recovery.

 

AT&T is the exclusive sponsor of the Technology
“Idea Hub” on OPEN Forum, an online community providing insight,
information, news, and other content focused on helping small business owners.

 

By Telecomlead.com Team
[email protected].