Telecom Lead Europe: BT has elevated Luis Alvarez as CEO of BT Global Services.

Most recently, Alvarez was the president of BT Global Services Europe, Middle East, Africa and Latin America.

Alvarez will take over from Jeff Kelly who will return to the US following almost three years as CEO, BT Global Services.

Under Kelly’s leadership, BT Global Services has established as a leader in the provision of managed networked IT services to global corporations and governments around the world. The financial performance of the business has substantially improved in that period and its risk profile and delivery capabilities have been transformed.

When Kelly returns to the US he will continue to be part of the BT team, as a senior executive advisor to BT in the US in a part-time capacity.

Alvarez will lead the BT Global Services team to ensure the high levels of support received by its customers continue to improve. The business has won industry recognition and numerous awards during the past three years including the Best Global Operator at the World Communications Awards two years in a row.

“The global economy is going through a period of rapid change and the BT Global Services team is well placed to support companies through that period of uncertainty and opportunity. We have a strong business in the UK, mature operations in key economies and are expanding our presence in the fastest growing parts of the world. These are strong foundations that we will build on,” Alvarez said.

“Jeff has transformed BT Global Services and I would like to thank him for his contribution. BT Global Services is in a much better place than it was when Jeff joined us and I am delighted that he is staying on to advise us in his home market,” said Ian Livingston, chief executive of BT Group.

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