The Dutch mobile market has been tough for KPN, as traditional revenue streams from texts and calls dried up, with users switching to internet applications instead, Reuters reported.
However, KPN Chief Executive Officer Eelco Blok told reporters he believed that margins in the mobile business would pick up over the course of 2014.
The group’s Belgian operations also saw a fall in revenues in the quarter, albeit less pronounced than in the Netherlands.
Overall, earnings before interest, tax, depreciation and amortisation (EBITDA) fell 30 percent in the fourth quarter to 614 million euros ($830 million).
KPN has fared better in its residential business, where it offers broadband internet, TV and fixed telephone services and competes with cable operators such as Ziggo and UPC, as it increasingly managed to sell more than one service to its clients with a bundled offer.
Revenues in this business segment increased by 2.5 percent, with core profit rising by 16 percent, KPN said.
KPN said in October it would spend 4.7 billion euros on its networks between 2013 and 2015, though it did not repeat this target on Tuesday.