Telecom Lead Asia: Globe Telecom has reported over 20 percent increase in its postpaid segment in revenue and subscriber base as of end-September 2012.
Contributing 35 percent to its mobile revenue in the third quarter of 2012, the company’s postpaid business grew to P5.8 billion from P4.6 billion in the same quarter in 2011, a 25 percent increase year-on-year.
Postpaid customers reached 1.66 million, growing 22 percent from the previous year’s 1.37 million, bringing total Globe subscribers to 32.1 million from 29.1 million, up 10 percent year-on-year.
“As we start to feel the gains of our modernized network, we will use every opportunity to revolutionize and redefine postpaid with offers that are truly relevant and game-changing, bringing a whole new mobile postpaid experience in the country,” said Martha Sazon, head of Globe Postpaid.
Globe attributes the growth of its postpaid business to My Super Plan, a customizable and personalized postpaid plan that empower subscribers to choose the most affordable mix of call, text, and browsing services relevant to their needs.
Globe Postpaid will also launch LTE smartphones in the fourth quarter. The LTE-powered smartphone devices include Samsung Galaxy S III LTE, HTC One XL, ZTE T81, and Huawei Ascend P1 LTE.
“We anticipate competition to get more intense but we remain confident that our innovative spirit and strong focus on our customers will continue to differentiate us in the market. Our business remains fundamentally strong and the transformation initiatives in our network and IT infrastructure are pushing through as planned. We shall build on our earlier triumphs to bring out the best services for our customers,” said Ernest Cu president and CEO of Globe Telecom.
Globe Telecom will roll out its new IT backbone enabling customers better user experience, reduction in turnaround time on resolution of complaints, and customized products and pricing plans based on usage and behavior patterns.