Liberty Latin America has selected Ribbon Analytics to gain an in-depth view of its network behavior and enhance its performance.
“With capabilities including identification, fraud attempt prevention, insights into voice quality, and automated troubleshooting in the event of an issue, we gain the data needed to manage our network for improved performance and efficiency,” said Gustavo Marsico, Director of Technology Strategy, Liberty Latin America.

Liberty Latin America had a Capex of $178 million in Q3 2022, representing 18.3 percent of its revenues.

Liberty Latin America leverages Ribbon’s Analytics solution to develop KPIs and dashboards for third party devices. The solution flow involves ingesting data from CMTS (Cable Modem Termination System) and WiFi devices, capturing this information into their NQI (Network Quality Index) and feeding it to Ribbon Analytics, which enriches the data and helps create new dashboards to track performance and security.

Service providers deploy Ribbon Analytics in their network in order to gain monitoring capabilities for KPIs and key trends as well as the ability to alert, diagnose, and resolve multiple security threats or Quality of Experience issues, resulting in end-to-end network visibility, improved operational productivity, and incident resolution.

“Our analytics platform helps a provider like Liberty Latin America make smarter decisions, faster, and better serve their customers” said Jorge Gil, Ribbon’s Global Account Manager for Liberty Latin America. “We support them as they meet their performance KPIs and keep their customers safer with automated fraud control and centralized network monitoring.”

Ribbon Communications is a provider of real time communications technology and IP optical networking solutions.