MTN Group has deployed EXFO’s Context dynamic topology solution in 14 African countries as part of its digital transformation initiative, targeting improved network inventory, security, and performance functions.
MTN has more than 270 million customers in 19 markets.
MTN operators across Africa, including early adopters MTN Uganda and South Africa, report simplified network management and improved visibility of telecom assets using EXFO’s solution, helping them deliver top-quality services to customers.
EXFO Context has enabled MTN operators to gain visibility of their mobile networks across all vendors and technology layers, providing a single, accurate, and up-to-date view, EXFO said in a news statement.
Leveraging EXFO’s automated updates, change audit, and service impact analysis capabilities, MTN operators can grasp the state of their network, assess the impact of faults or planned maintenance activity, and understand whether detected changes have received the necessary approval from a change management process perspective.
EXFO Context uses native graph database technology and a semantic modelling framework to deliver the dynamic view of networks, services, and customer dependencies enabling key automation use cases. Automation relieves pressure on network managers, providing them with the right information at the right time to make informed decisions.
“EXFO Context has proven to be an impactful contributor to better manage our networks by tracking our active network assets and ensuring that defined change management processes are adhered to,” Amith Maharaj, MTN Group CTO, said.
“I appreciate what EXFO and MTN have managed to accomplish as partners, to address the complexity in the network domain and create a single pane end-to-end view, that has significantly improved our operations,” said Lloyd Mphahlele, MTN Group GM: Transport and OSS Tools.
“At MTN Uganda, a larger portion of our planning and operation team is using the EXFO platform, with the ability to rapidly check the status of the network elements 24/7. The benefit of this extends far beyond our network administrators, having created another layer of transparency for our finance and resourcing teams that rely on network data to guide their budgeting decisions,” said Ali Monzer, CTIO, MTN Uganda.