Rogers hires TELUS former CEO Joseph Natale as Guy Laurence resigned

rogers-communications-ceo-joseph-natale
Rogers Communications today announced the appointment of Joseph Natale, former CEO of TELUS, as the replacement of current CEO Guy Laurence.

Alan Horn will act as president and CEO till Joseph Natale (in image) joins Rogers Communications. Rogers Communications did not share specific reasons for the resignation of Guy Laurence.

“We have appreciated Guy Laurence’s leadership over the last three years. He has moved the company forward re-establishing growth, introducing innovative programs like Roam Like Home, while getting the company ready for its next phase of growth,” said Edward Rogers, deputy chairman of Rogers Communications.

Joseph Natale was most recently president and CEO of TELUS where he held progressively senior executive roles since joining that company in 2003.

Rogers Communications revenue

Rogers Communications said its consolidated revenue increased 3 percent this quarter — driven by 6 percent growth in wireless service revenue and 13 percent increase in media revenue.

The company said wireless service revenue increased primarily as a result of a larger subscriber base and the continued adoption of higher-value Share Everything plans.

Cable revenue of Rogers Communications decreased 1 percent. Continued double-digit Internet revenue growth of 11 percent partially offset the decline in Television and Phone revenue.

Media revenue of Rogers Communications increased primarily due to the continued success of our sports-related assets, mainly from the strength of Sportsnet, including the World Cup of Hockey in September, and success of the Toronto Blue Jays.

Rogers 3.0 plan update

Rogers Communications improved postpaid churn by 5 basis points to 1.26 percent, which represents  lowest third quarter churn since 2013.

During the quarter, self-serve transactions on the Rogers brand increased by 65 percent year on year. The latest example of Rogers’ commitment to improving the customer experience through self-serve technology is a new data manager tool launched in October 2016.

Wireless reported its highest service revenue growth and postpaid net additions since 2010 and grew adjusted operating profit year on year. For the fifth quarter in a row, Wireless significantly increased postpaid net additions year on year. This quarter, Wireless saw an increase of almost 50 percent, or 37,000, to 114,000 net additions.

Rogers Communications said subscriber trends are improving in Cable segment on the popularity of Ignite Internet, including Ignite Gigabit Internet.

Cable product mix continues to shift to higher-margin Internet services. It generated double-digit Internet revenue growth for the fifth quarter in a row. Quarterly Internet net additions of 39,000 were the highest since 2011 and improved 15,000 year on year.

Over 40 percent of residential Internet base is on plans of 100 megabits per second or higher, and the majority of new Internet subscribers are signing on at these speeds. By the end of 2016, it expects to offer Ignite Gigabit Internet to entire Cable footprint of over four million homes at an incremental in-year capital cost of less than $50 per home. Rogers Communications will increase capacity as the demand for speed grows with further annual success-based capital investments.