STC selects Matrixx Software to digitalize customer engagement

Saudi Telecom Company (STC) has selected Matrixx Software to assist its Jawwy brand to digitalize customer engagement, and provide better experience to customers.
STC Jawwy brand
STC Solutions is the prime contractor for this project and System Integrator (SI) Celfocus has been selected for delivery. STC Solutions will be overseeing the digital transformation project and ensuring its success.

Matrixx Digital Commerce Platform allows mobile operators to scale services effectively while ensuring the high availability of distributed systems. The digital commerce platform — built to scale for digital, 5G and IoT services — provides operators the agility and elasticity needed to compete and win.

“We have built a dedicated stack to serve the Jawwy digital brand to lift up the quality of services and meet the rising expectations of our consumer – -the Saudi youth segment. We are partnering with Matrixx, Celfocus and STC Solutions to modernize the Jawwy technical stack by establishing more digital enablers,” Haitham Alfaraj, senior vice president of Technology and Operations, STC.

Jawwy is focused on better platform performance with modern billing and charging and the adoption of a multi-speed architecture, partnership enablers and platform security to enhance our customer experience, says Hany Aboushady, CTO of Jawwy.