Teleperformance announced the opening of its fourth site in the Indian subcontinent targeting the domestic BPO market.
The addition of the new facility bolsters Teleperformance’s existing footprint in India which includes three geographic service delivery locations, namely Gurgaon, Indore and Jaipur.
The 100,000 square foot facility in Jaipur provides expansion of over 1,200 additional production stations and it is the second service delivery location at Jaipur.
Sanjay Mehta, managing director, Teleperformance India, credits the expansion to both new business opportunities and growing long term client partnerships.
“Our new and spacious facility is equipped with best-in-class training facilities and state-of-the-art technology labs to foster business innovation. We have already started operations with more than 500 Tech Support Associates,” said Sanjay Mehta.
“We are excited about expanding in the high growth economy of India. This is a strategic investment for Teleperformance and an increasing number of our clients see the advantages of the highly skilled agent pool and the strong technology foundation India offers,” said Brent Welch, CEO of Teleperformance USA Group.
By Telecomlead.com Team