Telekom Malaysia selects Ontology Systems to enhance network operations   

Telekom Malaysia Wi-Fi

Telekom Malaysia has selected Ontology Systems to enhance network operations.

The deployment of the Intelligent 360 solution enables TM to have a singular, reconciled view of the entire network including the core fiber and distribution networks.

“Our choice of Ontology for 1-NetView was based on the insight that joining up our many sources of network and customer data to obtain a dynamic, end-to-end topology,” said Giorgio Migliarina, chief technology and innovation officer at Telekom Malaysia.

Ontology’s graph-data and semantic modelling technology provides the flexibility to deal with wide range of data sources.

“The deployment of 1-NetView will enable Telekom Malaysia to improve operational efficiencies by the simplification of processes in provisioning and customer care, enhancing customer experience with services.

The second phase took 12 weeks to incorporate the distribution network. It builds on the 8 week initial deployment of 1-Netview, which enabled fiber core service impact analysis for enterprise customers and services.

Recently, Telekom Malysia said its the total capital expenditure (Capex) for H1 2015 was RM686 million or 12.2 percent of revenue, of which RM428 million was spent for the second quarter ended 30 June 2015.

Telekom Malaysia said its revenue rose 2.4 percent q-o-q to RM2.84 billion — mainly due to higher contribution from voice and other telecommunication related services revenue.

“Our total broadband customer base grew 1.0 percent to close to 2.29 million customers. In line with increasing demand for higher bandwidth, we crossed the halfway mark with 51 percent of our broadband customers now on packages above 4Mbps,” said Tan Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer of TM.

UniFi rose 3.3 percent from the preceding quarter, with a quarterly net addition of about 25,000 customers to close to 782,000 customers activated as at Q2.

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