TRAI asks Etisalat DB Telecom and S Tel to continue mobile services in India

Telecom Lead India: TRAI, India’s telecom regulator, has
asked Etisalat DB Telecom and S Tel, who have discontinued their mobile
operations in India in the wake of the February Supreme Court order, to
continue mobile services in order to ensure quality of service to its
subscribers.


TRAI wants STel and Etisalat to resume their services in
full till their licences are actually cancelled following a Supreme Court
order.

The two operators have shut shop before the June 2 timeline. Loop Telecom has
also joined them shutting business across India, excluding Mumbai.


“Restore all network connectivity, ensure continuity of
service to its subscribers and maintain the quality of service till its licence
is operational,” TRAI said in separate directives.

TRAI wants the firms to file compliance reports within three days.

TRAI said the licensee shall ensure continuity of services to its customers
unless the licence is terminated or suspended by the licensor for any reason, according
to a clause of the Unified Access Service License.

The licensee is supposed to give a notice of at least 60 days before
surrendering its license and inform its customers about this 30 days in
advance.

Etisalat has over 1.6 million customers in 15 circles.

Loop Telecom will cease its operations in India with effect from June 1 or
earlier on successful port-out of all its subscribers.


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