VEON has selected Amdocs to enable innovative digital services for VEON customers in Uzbekistan and Kazakhstan.
The 7-year tech agreement is expected to lay the foundation for VEON’s Beeline mobile operators in Uzbekistan and Kazakhstan to launch transformational digital services and personalised experiences. VEON will be deploying Amdocs’s microservices-based monetisation and commerce suites.
As of 30 June 2021, VEON Group, operating in 9 countries with 213.7 million subscribers served 18.8 million users with digital content and 19.4 million with digital financial services, while supporting tens of thousands of merchants by helping them to digitalise their customer reach and services. VEON Group companies also reach a total of 28 million mobile users through self-care mobile apps.
“VEON is embarking on a journey to be a world-leading digital operator,” explains Kaan Terzioglu, CEO of VEON Group. “The ability to innovate, provision and adapt the digital services we can offer our customers is at the core of this journey. This agreement will give us the business agility and IT velocity we need in our digital operator transformation.”
Shuky Sheffer, President and CEO of Amdocs, said: “The introduction of new digital services, with fast time to market and personalised experiences, will enable consumers in these markets to take advantage of the next-generation of communication and media experiences.”
Amdocs will provide monetisation, service and network automation solutions, catalogue management, commerce and care systems, as well as enable new multi-channel front ends for digital services.
Uzbekistan and Kazakhstan represent fast growing markets for VEON under the Beeline brand. As of 30 June 2021, of VEON’s 6.7 million customers in Uzbekistan, over 56 percent are 4G subscribers with access to digital services, while in Kazakhstan over 58 percent of its 10 million customers use 4G services.