The number of employees telecoms will dip from 5.1 million in 2019 to 4.5 million in 2025 as telcos deploy automation more widely and cast off parts of their network to the carrier-neutral sector. The cost of the average telco employee will rise significantly, as they will require many of the same software and IT skills currently prevalent in the webscale workforce.
Webscale operators’ number of employees will grow to reach roughly 4.8 million by 2025 from 2.8 million in 2019 and 1.3 million in 2011.
The carrier-neutral sector’s headcount will be rising from 90 million in 2019 to about 119 million in 2025. Managing physical assets like towers tends to involve a far lighter human touch than managing network equipment and software.
Telco, webscale, and carrier-neutral revenues in 2020 are likely to reach $1.75 trillion (T), $1.63 T and $71 billion (B), registering growth of -3.7 percent, +12.2 percent, and 5.0 percent, respectively.
Telcos will recover and webscale will slow down, but this range of growth rates will persist for several years.
By 2025, the webscale sector will dominate with revenues of approximately $2.51 trillion, followed by $1.88 trillion for the telco sector and $108 billion for carrier-neutral operators (CNNOs).