AT&T is set to migrate 1 million customers to Cisco’s cloud calling platform – Unified Communications Manager – Cloud (UCMC) over the next five years, helping businesses improve operations and speed digital transformation.
The deal provides AT&T an aaS solution that they can further expand and customize with the broader Cisco Webex portfolio to support AT&T enterprise clients as they embrace the hybrid workforce of the future.
UCMC will enhance reliability and performance for all Webex Calling with AT&T – Enterprise users. AT&T and Cisco expect to offer as many as 1 million users the UCMC platform through sales of Webex Calling with AT&T – Enterprise over the next five years.
Javed Khan, senior vice president and general manager, Cisco Collaboration, said: “Our Webex solutions transformed the cloud calling experience and combine enterprise-calling features with market-leading virtual meetings and collaboration technology – all within the Webex App.”
Rich Shaw, Vice President, Voice and Collaboration, AT&T Business, said: “Our work with Cisco is a great example of how we’re able to innovate faster, accelerate the deployment of cutting-edge technologies and unlock the full potential of our workforce and customers.”
AT&T Business serves nearly 2,000 of the largest multinational companies and its ability to lead enterprise efforts in digital transformation earned the J.D. Power 2020 U.S. Business Wireline Satisfaction awards for Large Enterprises ranking highest in all categories including performance and reliability and customer service.
Dave Michels, Principal Analyst at TalkingPointz, said: “The Cisco cloud calling solution provides AT&T a leading UCaaS solution that they can further expand and customize with both the broader Webex portfolio and their own expertise and reach in global networking services.”