Customers of Pakistan Telecommunication Company (PTCL) and Telenor faced internet connectivity issues in some regions in Pakistan on Friday.
Pakistan’s telecom regulator said it was investigating the issue.

PTCL’s optical fiber network was experiencing faults and hence users in northern and central regions of the country were facing an outage.

Telenor Pakistan, backed by Norway’s state-controlled Telenor said its internet network was down due to a network issue on their internet service provider.

Users reported that Pakistan’s largest telecom service provider, Jazz, owned by Amsterdam-listed global provider Veon, remained up and running through the outage.

“Jazz network is by and large unaffected with our robust architecture and multiple layers of protection to provide consistent experience to our users,” Jazz’s head of external communications, Khayyam Siddiqi, told Reuters.

Pakistan, a country of about 220 million people, has a large and growing internet user base. The PTA says there are 116 million users of 3G and 4G services and 119 million broadband subscribers.