Telecom Lead America: Great Lakes Data Systems, a global
provider of billing, subscriber management and provisioning systems for
small-to-medium broadband providers, is planning to showcase its cloud-based
billing, subscriber management and provisioning system, and mobile workforce
technologies at NCTA’s The Cable Show 2012, May 21-23 at the Boston Convention
& Exhibition Center.
We are laser-focused on serving small to mid-sized
operators by helping them face the enormous technical and economic challenges
while remaining operationally and economically competitive,” said GLDS’
President Garrick Russell.
The company is showcasing WinCable in the Cloud, a
cloud-based billing solution, subscriber management and provisioning system
that allows operators to manage critical functions virtually via the Internet.
WinCable in the Cloud enables operators to have any-time
access to GLDS’ WinCable subscriber management and billing system in a browser
to bring WinCable’s response times to users via the Internet.
It offers data replication internally and off-site,
redundant power, fiber optic data connection and hardware components to keep
data secure and always available.
GLDS claims that more than 80 operator customers
worldwide are now using WinCable in the Cloud to save significant time and
money with anytime-access to GLDS’ WinCable billing and subscriber management
GLDS has partnered with more than 22 different industry
voice vendors on more than 70 VoIP deployments to date. GLDS was also the
first to help monetize IP-based VOD/OTT services.
GLDS will also demonstrate its workforce management
platform WinForce tech, a full-featured workforce automation solution that
allows operators to deliver work to the field on any Internet-enabled
smartphone or tablet.
WinForce tech lets field techs navigate to jobs, manage
work and customer account information, refresh boxes and even run diagnostics,
all from the field – without calls back to dispatch. It empowers field
technicians to serve customers quickly and efficiently, letting operators do
more with less, and improve customer service in the process.