Enterprise Services announced the Arkansas Department of Human Services (DHS)
Division of Medical Services has extended its long-time service agreement with
HP to manage the state’s Medicaid program.
$70 million, 27-month contract will assist the state in preparing for
healthcare reforms and other pending changes while helping align Medicaid
expenses with state revenues.
preparation for the regulatory challenges ahead and an increasing need for our
services, we are focused on streamlining costs and using technology to help
ensure the delivery of high-quality medical services to our beneficiaries,”
said Eugene I. Gessow, director, Division of Medical Services, Arkansas
Department of Human Services.
HP helps Arkansas manage
Medicaid benefits for more than 770,000 Arkansans. The company processes more
than 38 million claims worth more than $4 billion a year for about 30,000
Arkansas healthcare providers.
the term of the relationship, HP has helped Arkansas remain a national leader
in healthcare innovation, with DHS among the first Medicaid agencies to use
e-prescribing and real-time point-of-sale claims processing.
services include online enrollment, real-time claims processing, pharmacy
services and support of the statewide immunization registry. HP also provides
call center and helpdesk support and training for providers. HP provides
services from its facilities in Little Rock’s River Market District.
previous contracts, HP implemented a decision support system that gives staff
members easy access to data to support the department’s programs and policies.
The system increases productivity and lowers costs while providing better
support for health policy decision making.
demand increases and resources become scarcer, the need for efficiencies and
innovation in MMIS hits a critical note,” said Susan Arthur, vice president,
Health and Life Sciences, HP Enterprise Services.
addition, HP supports DHS’ ConnectCare managed-care program and ARKids First
Program, which has helped reduce the number of uninsured children in Arkansas,
as well as the Department of Health’s BreastCare Program. HP continues to
invest in the state of Arkansas with its Technology Center in Conway.