Telecom Lead Europe: BT, a global provider of
communications services and solutions, has inked a five-year outsourcing
deal worth $47 million with Standard Life, a provider of long term savings and
investments.
Under the $47 million contract, BT will manage
Standard Life’s communications infrastructure, which will give Standard Life
access to a wide range of professional services and will enhance the overall
level of service provided to customers.
“Standard Life needed an outsourcing partner who
could give them depth of experience in domestic and international networking
services with an extensive global reach. BT Global Services is perfectly placed
to deliver this, so we look forward to building a long term strategic
relationship with Standard Life, developing capabilities for both their UK and
international offices,” said Tom Regent, president, BT global banking and financial markets and global sales and marketing.
The agreement includes the delivery and management of a
BT Connect Local Area Network (LAN) and Wide Area Network (WAN). It will also
cover IP Telephony, contact centers, Contract Management, Service Management
and the transition of the infrastructure to BT’s IP Connect network.
“BT understands our infrastructure and has vast
experience in delivering complex domestic and international networking and
outsourcing services. This network transformation will enable us to
provide the highest standards of service to our customers, delivering on our
commitment to provide them with a seamless global service,” said Paul Chong,
group IT and commercial director of Standard Life.
The deal also supports Standard Life’s need for an
integrated voice and data platform across its international operations,
providing domestic and international network services to the company’s 16 UK
offices, as well as centers inBoston, Chennai, Dublin, Frankfurt, Hong
Kong, Hyderabad
Aida, Montreal, Paris, Pune and Sydney.
Last month, BT
signed a contract extension with Bristol-Myers Squibb to manage its global
network services through 2017.
BT is helping Bristol-Myers Squibb obtain greater value
from its network services through increased standardization and innovation.
