IBM posts 18.2 percent market share in infrastructure services

IBM is the number 1 player in infrastructure services
with 18.2 percent market share, 8 percentage points ahead of its nearest


IBM has 11.9 percent market share in overall services,
two times its nearest competitor, according to H1 2011 IDC Asia/Pacific Half
Yearly Services Tracker.


We will continue to redefine infrastructure landscape
with our broad based skill sets spanning industries with technologies like
Green Data Centers, Integrated Managed Services, Cloud, Smarter Planet
solutions, etc thereby transforming business models and further consolidating
our leadership position in the market,” said Ashish Kumar, general manager,
Global Technology Services, IBM India/ South Asia.


The key differentiator between IBM & any other
Services company is a big portion of $6 billion investment in R&D is being
spent on Services advancing our capabilities for innovative industry
solutions,” Ashish added.


Strategic Outsourcing (SO) contributed significantly to
the rise in the market share of IBM Global Technology Services (GTS), the
Infrastructure Services business arm of IBM, in H1 2011 by growing to 31.0
percent share, 13.9 percentage points ahead of its nearest competition.


“Continued focus on the market and new initiatives
give leading vendors the edge to retain existing customers as well as new
client’s acquisition. The key is customer centric approach and to focus
energies around themes which will rule the market growth in immediate future like
managed services, flexibility through cloud, mobility, infrastructure services,
consolidation etc,” said Nirupam Chaudhuri, research manager,
Software and Services, IDC.


As per IDC, IBM’s SO revenue grew at 21 percent, which is
2 percent more than the industry average of 19 percent.  As per IDC, IBM
has a 10 percent market share each in ITS and MTS, around 5 percent and 4
percent points ahead of its nearest competition respectively.


In H1 2011, IBM witnessed significant traction beyond
telecom across sectors including financial services, education, manufacturing
and from customers in tier two and tier three cities. 


In order to help small companies,IBM recently announced that it will offer interest free
financing on IBM software products. Credit-qualified businesses can acquire
this interest-free financing in India through IBM Global Financing, the
company’s lending and leasing organization.


By Team
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