Telecom Lead America: OSS-BSS company IDI Billing Solutions (IDI) has launched a Web-based application for service providers to simplify the quoting and order entry process.
IDI’s SalesCentral enables carriers to create customized quotes for complex services including MPLS, Ethernet, SIP Trunks, PRI, T1 and VoIP, and then convert those quotes to orders in IDI’s CostGuard B/OSS solution.
As SalesCentral is integrated with CostGuard, the application eliminates the need for telecom service providers to use third-party quoting systems. IDI Billing is a developer of telecommunications billing, rating, order management, workflow, customer management and sales solutions.
Moreover, SalesCentral leverages a flexible Pricing Matrix and the CostGuard Product Catalog to assemble quotes for business-to-business telecommunication sales that include complex services, multiple locations and multiple cost structures.
IDI Billing claims that SalesCentral generates sales documentation for customer signature, manages forecasting data, and features a reporting dashboard that graphically displays revenue numbers, quote activity and product distribution. As a Web application, SalesCentral can be deployed in minutes and is compatible with mobile and tablet devices.
“SalesCentral provides both the power and ease of use that business-to-business sales professionals need to manage their day-to-day responsibilities – assembling quotes, monitoring the pipeline and converting quotes to orders,” said Tim Wrona, vice president of marketing and product strategy at IDI.
“SalesCentral follows in the footsteps of IDI’s recently released OnlineAgentSM application for mobile carriers, providing Web-based, easy-to-use tools that help carriers eliminate manual operations, reduce errors and create a better customer experience,” Wrona added.
In September 2011, TelecomLead.com reported that IDI Billing Solutions has launched its Web-based application designed to help mobile service providers empower their agent network.