NSN announced the launch of NetAct 8, a new Operations Support System (OSS) on cloud, for mobile broadband operators.
Telecom operators will benefit as NetAct 8 enables operators to run networks more efficiently and with lower costs.
NSN does not say the actual cost benefit to telecoms.
NSN claims that the integration of Customer Experience Management (CEM) and Service Quality Management (SQM) products as well as a Service Fulfillment Introduction Pack will help operators launch services in weeks instead of months.
The mobile broadband solution provider says NSN NetAct 8 is a virtualized, single OSS for managing radio, core and transport networks. It provides off-the-shelf management of Network Function Virtualization, simplifying network operations and reducing operational expenses.
Virtualization enables NetAct 8 to deliver very high availability independent of any single hardware platform. Furthermore, future upgrades can be done instantly. Integrated radio and transport configuration management simplifies the creation of VPN-secured connections between the LTE base station and the Core network.
“Operators need a simpler way to run ever-more sophisticated networks as technologies like LTE and small cells are added. In this latest version of our NetAct, we’ve brought OSS into the cloud age, using automation and virtualization to cut running costs, add greater flexibility and ensure superior network quality,” said Peter Patomella, VP OSS at NSN.
NSN is also launching integration between Service Quality Manager and CEM on Demand. While SQM proactively identifies the occurrence and causes of service quality degradation, CEM on Demand shows the impact on the individual customer experience.
With these insights, operators can prioritize fixes with the highest impact. A positive customer experience results in more revenue and happier customers, with fewer calls to the customer care center. The productized integration of SQM and CEM on Demand also enables faster deployment of customer-centric service operations.
NSN Service Fulfillment Introduction Pack helps operators launch services in weeks instead of months. The service introduction pack, which links a service catalog and central repository of subscriber services, allows operators to upgrade their fulfillment system in just a few weeks. When operational, it enables them to create new services, change existing ones and monetize them quickly.