Telecom Lead India: Glowpoint, a provider of cloud
managed video services, announced that a leading broadcast network has selected
Glowpoint to manage its mission critical telepresence and videoconferencing
deployment.
The company is providing its Premium Remote Management services
for the broadcasting company, which includes a complete solution for the
day-to-day management of video systems and infrastructure via the Glowpoint
OpenVideo cloud.
This new contract engagement expands Glowpoint’s services
in the broadcast and entertainment industry to another leading brand.
The company said that it supports many of the leading
broadcast and entertainment companies providing world news, sports news, and
general programming.
The deployment of cloud services also includes
proactive remote monitoring, incident and configuration management, helpdesk
support, and on-demand trouble ticket and usage reporting.
“Glowpoint is committed to continuing to provide the
highest level of service from the cloud, so that our customers get the return
on investment that they expect from their video deployment,”
said Darren Podrabsky, vice president of marketing and channels at
Glowpoint.
The company is using Polycom immersive telepresence
systems in its U.S. locations to support critical executive meetings and
financial reviews, and to hold meetings with its sister companies and customers
around the world.
Furthermore, it is utilizing a mix of Polycom HDX and
Cisco/Tandberg conference room systems throughout its locations in North
America for everyday videoconferencing.
Glowpoint said that its Premium Remote Management package
includes unlimited conferencing services, utilizing Glowpoint’s management
system to provide simple scheduling capabilities for participants using
different telepresence and conference room systems.
The Glowpoint OpenVideo platform will manage conferences
from start to finish, including pre-testing, auto call launching, in-call
digital monitoring, and optional white glove concierge services.
Glowpoint expands business-to-business video exchange
services
Last month, Glowpoint expanded its business-to-business
(B2B) video exchange services.
The expanded video exchange services will allow business
customers to collaborate with more partners using visual communication
securely, and cost effectively from the cloud.
