STL announced the launch of dTelco (digital telco platform) that assists telecom operators to deliver personalisation, increase revenue and drive innovation.
The dTelco platform helps move away from traditional siloed model to agile, scalable, customer-centric and data-driven business model. dTelco enables telecom companies to provide personalised digital experience while reducing the operational cost.
dTelco reduces the cost of traditional operational functions. It automates customer / partner management and operations. It provides new customer insights by data driven analysis capability, powered by Intellza, an AI offering by STL.
Mobile operators can achieve high-value customer interactions, better cross-sell and up-sell offer acceptance rates, and improvement in customer satisfaction.
“With new technologies such as 5G, IoT, IIoT, Edge Computing, Data Analytics, ML, AI becoming mainstream, telecom companies are expected to play a pivotal role in acceleration of digital for individuals and enterprises,” said Anshoo Gaur, CEO – Network Software, STL.