T-Mobile selects Netcracker BSS and managed services for wholesale business

Netcracker announced that T-Mobile has extended its BSS and managed services partnership for its wholesale business, which includes the MVNO and IoT markets.
Netcracker for OSS BSS
T-Mobile will use Netcracker Digital BSS, including Netcracker Partner Management, and Netcracker Managed Services for revenue management while optimizing a range of operations, such as reduced bill run times and improved billing accuracy.

The BSS suite will allow T-Mobile US to enhance customer experience across all channels. Netcracker, a part of Japan-based NEC Group, will provide a comprehensive set of services, such as Agile and DevOps methodologies for development, configuration and delivery.

Netcracker Digital BSS serves as T-Mobile’s billing platform for its wholesale line of business and is used to deliver the best possible offerings and customer experience across its growing subscriber base, said Frank DeTraglia, Chief Customer Officer at Netcracker.

“We renew our partnership with Netcracker to help us realize current and future goals for our wholesale operations, including our industry-leading MVNO business as well as our IoT business, along with seamless operations and onboarding,” said Dan Thygesen, SVP and GM, Wholesale at T-Mobile.