Cox Business, a
provider of voice, data and video services for small and regional businesses,
announced that it has installed more than 1,400 phone lines and a second data
network for the Care New England health system.
“Cox
Business’ reliable network infrastructure and local resources fulfill Care New
England’s complex communications needs. We are delighted they have expanded
their relationship with Cox, allowing them to leverage our total value
proposition and ensuring that we provide excellent services, at competitive
rates, and with local customer support,” said Mark Scott, vice president,
Cox Business.
The
installation of Cox Business Voice Manager phone service makes Cox the
exclusive telecommunications provider for all of Care New England’s Rhode
Island locations and several dozen medical office buildings.
Cox Business’
secure, high capacity, cost effective network meets Care New England’s
technology needs. The flexible network was engineered to ensure future growth
while understanding the importance of reliability to the doctors, staff and
patients.
Cox Business
was chosen for its local customer relationship management and willingness to
customize services to Care New England’s specific needs.
“We chose
Cox because they are able to provide us with flexible options customized to
meet our needs. Their strong customer service, combined with proven
technology approaches, helps us deliver a complete solution to support the
needs of our clinicians, patients and the community,” said Heather Hartman,
MBA, director of IS Technical Services at Care New England.
Cox Business’
Voice Manager(SM) enables Care New England staff to use five-digit dialing to
contact their own business partners across the state. The data network, Cox
Business Metro Ethernet, was added as a secure back-up to Care New England’s
existing Cox Business data services.
The data
networks redundant fiber ring architecture design will provide additional
failover capability in the event of disaster.
Cox Business
provides voice, data and video services for more than 260,000 small and
regional businesses, including healthcare providers, K-12 and higher education,
financial institutions and federal, state and local government organizations.
Cox
Communications continues its commitment to provide a wide range of
International programming options for its Hampton Roads customers.
With the expansion of the new digital international programming offerings, Cox customers now
have access to more than 25 international channels.
Recently, Cox Communications announced that it maintains a
business continuity plan intended to prepare the company for emergency
situations such as hurricanes and tropical storms.
By Telecomlead.com
Team
