By Telecom Lead Team: Orange Business Services and
Solidere, the Lebanese company for the development and reconstruction of the
Beirut Central District, have renewed a five-year telecoms infrastructure
contract.
Both companies showcased the network and associated
applications to the corporate, business and residential customers in the district
during an exhibition held from February 17-19 at the Beirut Souks.
Solidere has been delivering an on-demand IPTV channel
service in its flagship development in Beirut, offering a range of movies,
sports and TV programs that stream directly to residents’ TVs over the
market-leading, broadband network, which Orange designed, built, and operates
on behalf of Solidere.
Thanks to Solidere’s state-of-the-art infrastructure and
the knowledge and expertise of Orange Business Services, we continue offering
next-generation telecommunications services in Beirut Central District as part
of our high profile real estate developments, meaning our customers enjoy the
best and the most advanced IP-based, on-demand telecoms services in the world,”
said Mounir Douaidy, general manager, Solidere.
At its launch in 2008, the IPTV service was one of the
first of its kind available on a commercial basis in the Middle East, and the
network was the first to support broadcast and on-demand HDTV. At the time, the
new service was integrated into a Solidere-operated private broadband network
that had been designed and installed by Orange in 2006.
The renewed and enhanced contract will include a new Orange
call center management solution for Solidere. Orange is providing Solidere a
flexible solution that virtualizes the contact center infrastructure and brings
features that serves their customers better, including achieving shorter call
waiting times and much less call abandonment.
For customers like Solidere, Orange Business Services
offers a unique combination of technological and operational expertise combined
with proven experience in Smart City development,” said Jean-Luc Lasnier, Sales
and Marketing Vice President – Emerging Markets & Indirect, Orange Business Services.
With knowledge and international capabilities, Orange
Business Service brings together IP network and innovative solutions needed to
create Smart City infrastructure and ICT services, including
home automation, unified communications, video services (such as on-demand,
IPTV and conferencing), and M2M solutions for remote monitoring and smart
metering in the areas of eHealth and eGovernment, among others.
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